Frequently asked questions
Direct answers about pricing, request limits, rental calculations, and coverage — no account required to read any of this.
Pricing and request limits · Calculation methodology · Explore features
What is Haven?
Haven by ScoutHavens combines property research, rental investment calculations, illustrative projections, AI virtual staging, and image-inspired property matching. Results depend on supplied data and model assumptions; they do not replace inspections or independent research.
How much does Haven cost?
Haven's core platform is currently free, with no subscription, credit card, or per-analysis charge. AI features have request limits.
How does Haven make money if it's free?
Haven may receive a referral fee after a buyer completes a transaction through a partner agent or brokerage. An introduction is optional. Free software access does not establish the terms or cost of separate brokerage services.
Do I have to use Haven's partner agent?
No. Using the software does not require an agent introduction. Sign-in requirements, request limits, and data availability still apply. Local partner-agent support is focused on Greater Los Angeles.
Does using Haven's partner agent cost me more?
Review your agreement with the agent or brokerage for services, commissions, and transaction fees. Haven's referral arrangement does not establish what you will pay under that agreement.
Do I need an account to use Haven?
Property browsing, calculators, and manual property analysis are available to guests within applicable limits. Saving properties, personal history, conversational Scout, staging generation, and Dream House matching require sign-in.
What markets does Haven cover?
Listing results depend on the configured provider and stored records. Coverage, fields, and freshness vary; no fixed count of markets or current availability is guaranteed. Local partner-agent support is focused on Greater Los Angeles.
What does Haven's property score measure?
The shared financial score awards up to three points each for DSCR, cap rate, and cash-on-cash return, plus one for positive monthly cash flow. Some views display it on a 100-point scale. It is a financial heuristic, not a verified flood, title, school, crime, permit, or condition audit.
Are Haven's return projections market forecasts?
No. Current default ten-year projections use 4% annual price growth and 3% growth in the starting income series. These fixed assumptions do not assign probabilities to Bull, Likely, or Bear outcomes. The methodology page explains the simplified model and its omissions.
What free calculators does Haven offer?
Public calculators include DSCR, cap rate, cash-on-cash return, BRRRR, net operating income, real estate ROI, rental property cash flow, and investment property screening. No account is required. Outputs depend on each tool's inputs and assumptions.
Can I use Haven alongside a spreadsheet?
Yes. Compare financing, rent, expenses, reserves, and growth assumptions before comparing outputs. Use Haven's calculations as another input to your analysis; projections and AI commentary do not establish that a deal will succeed.
How do virtual staging and Dream House matching work?
Virtual Staging generates a room concept from a photo and style instructions; it does not verify construction feasibility or actual costs. Dream House extracts image keywords and compares them with stored property tags and listing text. When no keywords match, recent properties may be returned instead. Both require sign-in.
What are the current AI request limits?
Virtual Staging, staging cost estimates, and Dream House matching each allow up to 3 requests per 6 hours in separate buckets. The property analyzer allows up to 20 requests per hour. Uncached property AI commentary allows up to 10 per hour for guests or 40 when signed in. Some allowances are shared by network, and cached or unsuccessful requests can count. Shared budgets and provider availability can pause requests earlier. These caps do not guarantee successful generations.
Where does Haven's data come from?
Available third-party listing details, stored records, user inputs, and model benchmarks. Missing rent can use a price-based estimate; taxes and insurance can use benchmarks. Optional AI commentary is separate from financial calculations. These sources do not establish verified comparable sales, local hazards, or property condition.
Can I buy a Pro plan now?
No. Pro is a proposed plan with an interest list. Features, allowances, price, and launch timing have not been announced. Joining does not purchase access, raise current limits, or reserve a price.
Still have a question?
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